A low price only matters if what you bought actually works. That's why every single order from Holy PSN is backed by a clear, no-nonsense guarantee — no fine print designed to get you out of a claim.
This is separate from the lifetime activation guarantee below — it's about the payment itself. From the moment your payment is confirmed, it's protected for 48 hours. If you're not satisfied for any reason — wrong item, changed your mind before delivery, anything — you can submit a refund request through our tracked system, no forms and no hoops to jump through.
To request one: open My Orders in your Dashboard, open the order, and click Request Refund while the 48-hour window shown on the order is still open. Your request is logged with a visible status and reviewed by a real person — once approved, we'll ask you for a wallet address and send the refund there manually (crypto refunds can't always go back to the exact address you paid from, especially if you paid from an exchange).
After the 48-hour window closes, the order moves under the lifetime guarantee below, which covers the product actually working rather than a change of mind.
This protection is the same regardless of how a title is delivered — offline license or primary console activation (explained below) both get the identical 48-hour window and lifetime warranty.
No trick, no stolen accounts — just a straightforward answer, because you should know exactly what you're buying.
Every game we sell is bought in full, at retail, using 100% legitimate PlayStation Store gift cards purchased directly from PlayStation — the same way you'd buy one yourself. That money goes straight to Sony, exactly as if you'd checked out on the PlayStation Store. Nothing we sell is stolen, cracked, chargeback'd or region-locked around — it's the exact same purchase, just delivered to you at a lower price because of how it's delivered (see below), not because of where it came from.
We deliver games in one of two ways depending on the title, always clear on the product page before you buy:
Activated for offline play only — no sign-in to any account ever required. This is the same underlying purchase as a primary activation, just sold on its own for less since it doesn't need a console activation slot.
The game is set as the primary copy on a PS4/PS5 console. You play it entirely on your own PSN account — we never send you a login. It's console-locked (can't be moved to another device), which is what lets us sell it below the official price.
No ban risk, either way: with the offline license there's no sign-in to any account at all, and with primary console activation it's your own PSN account the whole time — we never hand you a login, and each primary slot is sold to exactly one customer, never shared or re-sold to anyone else. That's the same single-owner "Activate as Primary" feature Sony itself gives every PS4/PS5 account — we're not stacking multiple customers on one account or doing anything that deviates from normal, single-household use.
The point of all this is to make games accessible at the lowest price we can honestly offer — so someone who can't justify $90 for a day-one release, but just wants to play it, has a real option. It's not for account resale or ownership, and because every copy is paid for in full through official channels, none of it costs the PlayStation Store or Sony anything.
No forms, no ticket numbers you have to hunt for — just a quick message and we take it from there.
Open a Support Ticket from your Dashboard (fastest — we can see your order directly), or message us on WhatsApp or Telegram. Tell us what happened; a screenshot helps but isn't required.
We verify your order and test the access ourselves. Most of the time we know what's wrong within a few minutes.
We send a working replacement at no extra cost. If we can't replace it, you get a full refund — simple as that.
Every title in the store comes with the full lifetime guarantee described on this page.